Privacy Policy | Water Damage Help Line

In short: we collect the details you type into our form so a local restoration company can contact you about your water damage. We share them with that company, and we may be paid when we do. We do not use your information for anything unrelated to your request, and you can ask us to delete it at any time.

1.Who we are

Water Damage Help Line is operated by WolfCzar Tech, a sole proprietorship registered in India. We are responsible for the information collected on this site. Our main website is wolfczartech.net.

This policy works together with our Terms of Use.

2.What we collect

Information you give us

When you fill out our request form, we collect:

Your first and last name
Your phone number
The property address and ZIP code
The type of water damage you selected
Whether you checked the consent box, and the exact consent wording you saw

If you email us, we also keep your email address and what you wrote.

Information collected automatically

Technical details: your IP address, browser type, and the time of your request. We save these with your consent record as proof of when and how consent was given.
Page and ad details: which page you used, and if you arrived from an ad or link, its campaign tags (such as utm_source or a Google Ads click ID). This tells us which pages and ads are working.

We do not collect payment details, government ID numbers, or sensitive information like health data.

3.How we use it

To send your request to a restoration company that serves your area, so they can contact you.
To keep a record of your consent to be contacted, as the law requires.
To honor requests to stop contact or delete your information.
To prevent spam, fraud, and fake requests.
To understand which pages and ads bring useful requests, using our own records.

We do not use your information for unrelated marketing, and we do not send you newsletters.

4.Who we share it with

Who	What they get	Why
Restoration companies or their networks	Your name, phone, address, ZIP, and damage type	So they can contact you about your request. We may be paid for each request we send.
Hosting and security providers	Data stored or passing through our servers	To run and protect the website
Authorities	Only what is legally required	To comply with law, court orders, or to prevent fraud or harm

Restoration companies that receive your request handle your information under their own privacy policies. We ask them to use it only to respond to your request.

If WolfCzar Tech or this website is ever sold or transferred, your information may move to the new owner, who will be bound by this policy.

5.Cookies and outside services

This site uses only the cookies it needs to work: a session cookie that keeps your form progress, and a security cookie that protects the form from forged submissions. We do not use advertising or tracking cookies.

A few outside services load when you visit:

Address suggestions: as you type your address, the text is sent to Photon, an address lookup service based on OpenStreetMap, to show matching addresses.
Fonts: our text font loads from Google Fonts, which receives your IP address when the page loads.

6.How long we keep it

We keep request details for up to 24 months, then delete them. We may keep consent records longer, since they prove that contact was permitted if a question about it comes up later. If you ask us to delete your information, we will do so unless we must keep part of it by law.

7.Your privacy choices

You can ask us at any time to:

Stop contact: reply STOP to any text, or email us the phone number you used.
Stop sharing: we will not send your information to any more companies.
See your information: we will tell you what we hold and who received it.
Correct or delete it: we will fix mistakes or remove your information.

Email [email protected] with the phone number you used and what you would like us to do. We may ask you to confirm the request comes from you. We aim to respond within 30 days, and sooner where the law requires.

8.Rights for US residents

Depending on your state, including California, Colorado, Connecticut, Virginia, Texas, and others with privacy laws, you may have the right to:

Know what personal information we collect, use, and share.
Access, correct, or delete your personal information.
Opt out of the sale or sharing of your personal information. Because we may be paid when we pass your request to a company, this can count as a "sale" under some state laws. You can opt out by emailing us as described above.
Not be treated differently for using these rights.

You can also ask someone you authorize to make a request for you. If we deny your request, you can reply to ask us to reconsider.

9.Where your data is processed

WolfCzar Tech is based in India, and the restoration companies that receive your request are in the United States. Your information may be stored and processed in India, the United States, and other countries where our hosting and service providers operate. We protect it the same way wherever it is processed.

10.How we protect it

We use encrypted connections (HTTPS), password-protected access to stored requests, and limits on who can see them. No system is perfectly secure, but we work to protect your information and will act quickly if a problem occurs.

11.Children

This site is for adults 18 and older. We do not knowingly collect information from anyone under 18. If you believe a child has sent us information, contact us and we will delete it.

12.Changes to this policy

If we change how we handle your information, we will update this page and the "Last updated" date at the top.

13.Contact us

For privacy questions, requests, or complaints, contact:

WolfCzar Tech

Email: [email protected]

Website: wolfczartech.net